Shipping policy
All items are shipped within 1-3 business days. This does not include transit time (the time it takes for our courier to deliver your package).
To ensure faster shipping, items from the same order can be shipped separately at no additional cost.
Germany shipping - standard transit time (3-8 business days)
Europe shipping - standard transit time (3-8 business days - shipping from Lithuania, Spain or UK)
International shipping - standard shipping (5-20 business days)
International orders may experience shipping delays or customs wait times, so it may take up to 5 weeks for an order to be delivered. Shipping times provided are estimates and not guaranteed.
Tracking information is available for some international orders, which may also indicate some delay in updating. International shipments may be subject to customs fees and additional charges.
RETURNS OR EXCHANGES
Didn't like the product? Happy to take it back.
We accept returns within 14 days.
All products must be returned in the original packaging and condition. Additional shipping charges may apply when exchanging for another product.
If you return the item, you will receive a refund or credit minus the original shipping charges.
Returns or exchanges must be accompanied by a tracking number.
We are not responsible for returns lost in transit.
Returns can only be accepted for standard items, not custom items such as personalized items. Please fill out the return form to initiate the return.
To ensure faster shipping, items from the same order can be shipped separately at no additional cost.
Germany shipping - standard transit time (3-8 business days)
Europe shipping - standard transit time (3-8 business days - shipping from Lithuania, Spain or UK)
International shipping - standard shipping (5-20 business days)
International orders may experience shipping delays or customs wait times, so it may take up to 5 weeks for an order to be delivered. Shipping times provided are estimates and not guaranteed.
Tracking information is available for some international orders, which may also indicate some delay in updating. International shipments may be subject to customs fees and additional charges.
RETURNS OR EXCHANGES
Didn't like the product? Happy to take it back.
We accept returns within 14 days.
All products must be returned in the original packaging and condition. Additional shipping charges may apply when exchanging for another product.
If you return the item, you will receive a refund or credit minus the original shipping charges.
Returns or exchanges must be accompanied by a tracking number.
We are not responsible for returns lost in transit.
Returns can only be accepted for standard items, not custom items such as personalized items. Please fill out the return form to initiate the return.